Built for the teams who ship the fix, not just the recording.
Every tier captures the full session — DOM, network, console, marketing tags. AI is the only thing that changes. Start free, scale when AI starts paying for itself.
SOC 2 in progress · GDPR + CCPA PII masked client-side Cancel anytime · No refunds
Basic
$0
Free foreverFor solo devs evaluating session replay. No card required.
- Capture
- 1,000 sessions / mo
- 7-day retention
- 1 project, 1 seat
- DOM, console, network
- PII masking
- AI & exports
- AI summaries
- MP4 video export
- Surveys / NPS
- Team & enterprise
- Team workspaces
- Custom branding
- SSO / SAML
Starter
$24/mo
Billed $288/yearFor indie hackers who want AI summaries and video clips of every session.
- Capture
- 5,000 sessions / mo
- 30-day retention
- 1 project, 1 seat
- AI & exports
- AI session summaries
- MP4 export — 30 min/mo
- AI insights & friction triage
- Whisper captions
- Public API
- Team & enterprise
- Team workspaces
- Custom branding
Most Popular
Pro
$82/mo
Billed $984/yearFor product teams who need triage, heatmaps, and unlimited AI.
- Capture
- 25,000 sessions / mo
- 90-day retention
- 3 projects, 3 seats
- AI & exports
- AI insights + friction triage
- Auto-proposed patches
- NPS / CSAT surveys
- Compare sessions side-by-side
- Semantic search over library
- MP4 + Whisper captions — 60 min/mo
- Public API + webhooks
- Team & enterprise
- Team workspaces
- Custom branding
Business
$332/mo
Billed $3,984/yearFor growing teams that need workspaces, audit logs, and white-labelled shares.
- Capture
- 100,000 sessions / mo
- 180-day retention
- 10 projects, 15 seats
- AI & exports
- Everything in Pro, plus
- Conditional patch creator
- MP4 + Whisper captions — 300 min/mo
- Team & enterprise
- Team workspaces
- Audit log export
- Custom branding (no "powered by")
- SSO / SAML
Enterprise
Custom
Tailored to your orgFor orgs that need SSO, SLA-backed support, and custom data residency.
- Capture
- Unlimited sessions
- Unlimited retention
- Unlimited projects + seats
- AI & exports
- Everything in Business, plus
- Unlimited MP4 minutes
- Custom AI budget
- Team & enterprise
- SSO / SAML
- SLA-backed priority support
- Custom data residency
- Dedicated onboarding
Compare every plan, line by line
The full feature matrix — no asterisks, no hidden gotchas.
| Feature | Basic | Starter | Pro | Business | Enterprise |
|---|---|---|---|---|---|
| Capture | |||||
| Sessions / mo | 1,000 | 5,000 | 25,000 | 100,000 | Unlimited |
| Retention | 7 days | 30 days | 90 days | 180 days | Unlimited |
| Projects | 1 | 1 | 3 | 10 | Unlimited |
| Seats | 1 | 1 | 3 | 15 | Unlimited |
| PII redaction | ✓ | ✓ | ✓ | ✓ | ✓ |
| AI | |||||
| AI session summaries | — | ✓ | ✓ | ✓ | ✓ |
| AI insights + friction triage | — | — | ✓ | ✓ | ✓ |
| Auto-proposed patches | — | — | ✓ | ✓ | ✓ |
| Conditional patch creator | — | — | — | ✓ | ✓ |
| Monthly AI budget | — | $1 | $5 | $25 | Custom |
| Bring your own AI key | — | — | ✓ | ✓ | ✓ |
| Analytics | |||||
| Compare sessions side-by-side | — | — | ✓ | ✓ | ✓ |
| Semantic search over library | — | — | ✓ | ✓ | ✓ |
| NPS / CSAT surveys | — | — | ✓ | ✓ | ✓ |
| Sharing & exports | |||||
| MP4 video export | — | 30 min/mo | 60 min/mo | 300 min/mo | Unlimited |
| Whisper captions on MP4 | — | — | ✓ | ✓ | ✓ |
| Public API + webhooks | — | — | ✓ | ✓ | ✓ |
| Custom branding | — | — | — | ✓ | ✓ |
| Team | |||||
| Team workspaces | — | — | — | ✓ | ✓ |
| Audit log export | — | — | — | ✓ | ✓ |
| Role-based access control | — | — | — | ✓ | ✓ |
| Security | |||||
| SSO / SAML | — | — | — | — | ✓ |
| SLA-backed priority support | — | — | — | — | ✓ |
| Custom data residency | — | — | — | — | ✓ |
| Dedicated onboarding | — | — | — | — | ✓ |
Frequently asked questions
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