Solution
See Exactly What The Customer Saw.
Replay the customer's session from your help-desk ticket. PII redacted in-browser before upload. Resolution time slashed.
Designed for your workflow
Ticket-to-replay link
Help-desk integrations attach the relevant session automatically.
PII auto-redacted
Names, emails, card numbers masked in-browser before upload — 12-category regex + Luhn validation in the SDK; ONNX/WebGPU GLiNER deep-scan when the Relyv extension is installed.
Escalate with evidence
Forward the replay to engineering with one click — full context attached.
Common Use Cases
First-contact resolution
Skip the "can you describe what you saw?" — you already see it.
Impact: Cut average handle time by half.
Reproduce billing issues
Watch the exact checkout that failed, with decoded payment payloads.
Impact: Refund or retry confidently.
Frequently Asked Questions
Does this work with Zendesk / Intercom / Help Scout?
Yes — installable widgets surface the matching session inside any ticket.
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Get started in under 2 minutes.
No credit card required. Up to 1,000 sessions per month on our free plan.